The University of Cadiz now has a new intelligent chatbot to assist its students. It is called LUCA and is already operational to respond immediately to all the information needs of students. In this way, the University of Cadiz takes an unprecedented technological leap to Artificial Intelligence and joins the trend of the most avant-garde educational institutions integrating in its support operations an intelligent assistant that reflects its strategy of technological improvement and digital transformation to meet the information needs of its different audiences..
Thus, if you contact the University of Cadiz these days via the web to inquire about your studies or those of your children, the cut-off mark for access to a particular degree or double degree, to find out when the enrolment process begins or what are the calls for available scholarships, LUCA, the new chatbot of the University of Cadiz, will attend you. It is a service programme, a conversational agent, which incorporates an Artificial Intelligence system, installed by the company 1MillionBot in collaboration with the Information Systems area and the Student Services area of the University of Cadiz. It will be in charge of attending to the thousands of requests for information in a period when requests and interactions are intensifying.